Terms of Use

Your privacy matters to us

Welcome to Nordnest’s Terms of Use. At Nordnest, your privacy matters to us. This policy explains how we collect, use, and protect your personal data. We are committed to handling your information with care, transparency, and integrity.

What Information We Collect:

  • Personal data: Name, email address, phone number

We collect information in the following ways:

  • Directly from you: When you submit an inquiry, get in touch with us, or subscribe to our newsletter
  • Through technology: Cookies, web beacons, and similar technologies when you use our website

We use your information for the following purposes:

  • To deliver and improve our services
  • To process your orders
  • To communicate with you, including customer support and responding to your inquiries
  • To send marketing communications (with your consent)
  • To personalise and enhance your experience on our website
  • To comply with legal obligations and regulations

We process your personal data based on the following legal grounds:

  • Consent: When you have explicitly agreed to the processing
  • Contract: To fulfil a contract with you or take steps at your request before entering into one
  • Legal obligation: To comply with legal requirements
  • Legitimate interest: To operate and improve our business and website (as long as your rights and freedoms are not overridden)

We do not share your personal data with third parties, except:

  • With suppliers and service providers who help us run our business
  • To comply with legal obligations or respond to legal processes
  • In business transfers, such as mergers or asset sales
  • With your explicit consent

We may transfer your personal data to countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, including the use of standard contractual clauses approved by the European Commission.

You have the following rights regarding your personal data:

  • Right of access: You have the right to request a copy of the personal data we hold about you
  • Right to rectification: You have the right to request correction of inaccurate or incomplete data
  • Right to erasure: You have the right to request deletion of your personal data in certain circumstances
  • Right to restriction of processing: You have the right to request that we limit how we use your data in certain situations
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and transfer it to another controller
  • Right to object: You have the right to object to the processing of your personal data based on reasons related to your particular situation
  • Right to withdraw consent: You have the right to withdraw your consent at any time
  • Right to file a complaint: You have the right to file a complaint with a supervisory authority, particularly in the EU country where you live, work, or where the alleged violation occurred

We take reasonable measures to protect your information from unauthorised access, use, or disclosure by using security protocols and encryption. We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

We may update this privacy policy from time to time. We will notify you of any changes by publishing the new policy on this page. You are encouraged to review this policy regularly.

If you have any questions about this privacy policy, please contact us at:

08-123 456 78

info@nordnest.se

Kungsgatan 32
111 35 Stockholm